Select the most recent report and post the entire contents - again, the text, not a screenshot. The report name starts with the name of the process, and ends with ".crash". In the Console window, look under User Diagnostic Reports ( not "Diagnostic and Usage Messages") for crash reports related to the crashed process. Paste into a reply to this message ( command-V). Copy them to the Clipboard by pressing the key combination command-C. Select the messages from the time of the last crash, if any. So perhaps I had better uninstall it and download and install a new version.Įnter the name of the crashed application or process in the Filter text field. But Safari still behaves the same way although I can now force quit it, but it won't run. I had to turn off the Mac's power and restart to get any control. Even attempting a Force Quit resulted in Safari rebooting and could not be quit. ThanksĤ.) however now in the normal OS I have a major issue with Safari - it crashes on booting and each time the Reporting window appears and I click report or OK it reboots and repeatedly crashes. I was thus unable to download the update in "safe mode".ģ.) However on re-booting and going back to my normal OS and trying the App Store Airmail update download all worked OK and the problem was resolved. Anyway I was able to log in successfully.Ģ.) On using the App Store app there may be a conflict somewhere as each time I logged in with my Apple ID and tried to download the Airmail update I kept getting a message that "updates are available for another account." whereas I don't have another account. Yes that resolved the problem but with some weird results.ġ.) I could only log in to safe mode without holding down the shift key the second time during log in as my PW is all lower case and holding down the shift key rendered my PW upper case. Important: Some private information, such as your name, may appear in the log. Please do not indiscriminately dump thousands of lines from the log into this discussion. In most cases, a few dozen lines are more than enough. When posting a log extract, be selective. Select any messages that appear in the Console window. Then try the action that you're having trouble with again. If you don't see that menu, selectĬlick the Clear Display icon in the toolbar. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. Make sure the title of the Console window is All Messages. Click Utilities, then Console in the icon grid. The application is in the folder that opens. ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. Select it in the results (it should be at the top.) ☞ Enter the first few letters of its name into a Spotlight search. Launch the Console application in any of the following ways:
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